Here are some common questions we receive about ordering wholesale with us.
If you still have any further questions don't hesitate to reach out!
If you're interesting in ordering wholesale with us please don't hesitate to email us with your store name, a little info about your shop & location as well as a contact email and name at firstname.lastname@example.org.
If we're a good fit for your shop we'll follow up by sending you an invite to create your wholesale account profile on our website. Creating this profile will allow you to access the wholesale part of our website where your 50% wholesale discount will automatically be applied to all items on the site.
Feel free to use the contact form below to get in touch with us about becoming a wholesale customer.
Yes! You are also able to order wholesale from us via Faire - https://partymountainpaperco.faire.com
We offer a first time order minimum of $80 USD ($100 CAD) as well as a re-order minimum of $80 USD ($100 CAD). Product minimums and case sizes vary by product.
Cards & Stickers - Min. 6, Case Pack - 6
Keychains & Accessories - Min. 3, Case Pack - 3
Notebooks & Notepads - Min. 3, Case Pack - 3
Orders usually take 1-3 business days to ship for in stock items. Please let us know if you need your order in a hurry and we’ll always try our best to expedite the process if possible. Based on order volumes, sometimes fulfilment can take 1-2 week during peak seasons.
All cards are shipped from Toronto, Canada. We are not responsible for any taxes, duties, or fees incurred so please be mindful that large orders can be subject to import fees.
If you are purchasing from us through Faire we are subject to operate under Faire’s Terms and Conditions for returns and exchanges which can be found in the site’s Help Centre. Nevertheless, if you ever have an issue with a Faire order from us please feel free to reach out via chat or send us an email email@example.com and we will always do our best to resolve any issues and make sure you are satisfied with our products.
Items purchased from our site that have been damaged from shipment or otherwise may be returned for replacement. Claims must be made within 5 business days and items must be sent back within 10 business days. Email us at firstname.lastname@example.org and we can assist you with your return. If an order needs to be returned due to an error on the buyer’s part, we are more than happy to re-send the item, however customers are responsible for paying any fees to cover additional shipping. If the error is on our part, we will of course re-ship free of charge.