Orders usually take 1-3 business days to ship out for in-stock items.

Estimated Ship Times

Ship times are merely an estimate and subject to change based on seasonal volumes.

Lettermail within Canada - 2-14 business days

Tracked package within Canada - 2-8 business days

Lettermail to the USA - 12-15 business days

Tracked package to the USA - 7-12 business days

We currently ship all over North America.

If you're looking to make an international order outside of North America please reach out at hello@partymountainpaper.com and we can look into it.

All of our merchandise is shipped from Canada and may incur fees and duties.

We are not responsible for any taxes, duties, or fees incurred so please be mindful that large orders can be subject to import fees upon delivery.

We're happy to initiate a return as long as you contact us within 14 days of delivery. Please ship the item back to us at your expense. Securely package your return and send it to our warehouse at:

67 Frid St, Unit 12
Hamilton, ON
L8P 4M3

We recommend using a tracked shipping option to ensure delivery confirmation and tracking. We cannot refund you if your item is lost in the mail. Once we receive your item and verify it is in good, new condition, we will process your refund to your original payment method.

We are unable to accommodate exchanges at this time; you will need to return the original item and make a new purchase. If you have any questions or would like to initiate a return, please contact us at hello@partymountainpaper.com.