Store Policies

Shipping

Orders usually take 1-3 business days to ship for in stock items. Please let me know if you need your order in a hurry and I'll always try to do my best to expediate the process if possible. All cards are shipped LetterMail via Canada Post without tracking. If you would like tacking with your order, a shipping upgrade is required.

We are not responsible for any taxes, duties, or fees that your country applies to parcels. 

We mail our cards and prints in high quality rigid cardboard mailers to ensure they arrive to you in tip top shape. 

Estimated Ship Times 

All cards are shipped from Toronto, Canada.

Please be mindful of shipping times when placing an order for a special occasion!
International orders can take a while to arrive.

Estimated Shipping Times:
Canada: 4-6 Business Days
United States: 5-10 Business Days
Rest of the World: 2-3 Weeks

Returns & Exchanges

Items that have been damaged from shipment or otherwise may be returned for replacement. Claims must be made within 3 business days. Email us at hello@partymountainpaper.com and we can assist you with your return. If an order is returned to due to an error on your part, we are more than happy to re-send the item, however customers are responsible for paying any fees to cover additional shipping. If the error is on our part, we will of course reship free of charge.